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There are two forms on this page. The top one is used to retrieve a lost password. The bottom one is used to retrieve a user name. If all else fails you can send us a message from our Contact Us page and we will try to help you out.

Lost Password

  • User Name - enter the user name that you chose when you registered.
  • Full Name - enter your name exactly as you entered it when you registered.
  • Zip Code - enter the 5 digit zip code that you used when you registered.
  • Get Hint - if you have a password hint on your user profile and the information entered above is found on our system then you will be show your password hint and a link to the login page. If you do not have a password hint, you will be given the option to have a new password emailed to you. After you log in with the new password you can go to My Settings and change it.
  • Email Password - if the information you entered is found on our system then you will be sent a new password at the email address on your profile. After you log in with the new password you can go to My Settings and change it.

Forgot Userid

  • Email Address - enter the email address that you entered on your user profile.
  • Full Name - enter your name exactly as you entered it when you registered.
  • Zip Code - enter the 5 digit zip code that you used when you registred.
  • Submit - if the information you entered is found on our system then you will be sent a new password at the email address on your profile. After you log in with the new password you can go to My Settings and change it.

Lost Password Form

Fields marked with an * are required
* User Name
* Full Name
* Zip Code


Forgot Userid Form

Fields marked with an * are required
* Email Address
* Full Name
* Zip Code